Banyan Tree Mayakoba Hotel ★★★★★

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Banyan Tree Mayakoba | Playa del Carmen | Mexico

Carretera Federal Chetumal Puerto Juarez, 77710 Playa del Carmen, Mexico

➤ Banyan Tree Mayakoba | Quintana Roo

Experience world-class service at Banyan Tree MayakobaLocated 10 km from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It offers 11 specialty restaurants serving international cuisine and 3 bars.

Each spacious villa at Banyan Tree Mayakoba in Riviera Maya has an expansive layout which includes a private sun terrace. All villas include a large bathroom, walk-in closet and iPod docking station. The living room has a 42-inch flat-screen TV and free WiFi.

Mayakoba Banyan Tree offers international cuisine, including Thai specialties at Saffron. Reflections Bar serves cocktails and snacks by the communal outdoor pool.

Banyan Tree Spa is a full-service spa, including massage and body treatments. Guests of Banyan Tree resort can work out in the gym or enjoy a mangrove boat tour departing from the lobby.

El Camaleón Golf Club, opposite the resort, provides lessons through the Jim McLean Golf School. Cancun International Airport is a 45-minute drive from the Banyan Tree Mayakoba resort.Distance in property description is calculated using © OpenStreetMap

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Room choices in Banyan Tree Mayakoba Hotel

Banyan Tree Mayakoba Hotel Services

Pets Pets are allowed. Charges may be applicable.
Internet WiFi is available in the rooms and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
BathroomToilet paper Towels Bath or shower Slippers Private bathroom Toilet Free toiletries Bathrobe Hairdryer Bath Shower Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath, Shower, Linen, Wardrobe or closet, Alarm clock, Pool view, View, Outdoor furniture, Beachfront, Outdoor dining area, Sun terrace, Private beach area, BBQ facilities Additional charge, Terrace, Garden, Coffee machine, Electric kettle, Clothes rack, Bicycle rental, Archery Additional charge, Live sport events (broadcast), Cooking class Additional charge, Themed dinner nights Additional charge, Bike tours, Walking tours, Beach, Tennis equipment, Kids' club, Water sport facilities on site, Snorkelling, Cycling, Children's playground, Fishing Additional chargeOff-site, Golf course (within 3 km) Additional charge, Tennis court, Sofa, Seating Area, Desk, Flat-screen TV, Cable channels, Telephone, TV, Pay-per-view channels, Fruits Additional charge, Wine/champagne Additional charge, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker, Valet parking, Private check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, 24-hour front desk, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge, Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge, Fax/photocopying, Business centre, Meeting/banquet facilities Additional charge, Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box, Shuttle service Additional charge, Pet bowls, Pet basket, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Private entrance, Car hire, Laptop safe, Chapel/shrine, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service, Wheelchair accessible, Open all year, All ages welcome, Infinity pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Open all year, All ages welcome, Infinity pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Personal trainer, Fitness classes, Yoga classes, Fitness, Foot massage, Neck massage, Back massage, Spa/wellness packages, Steam room, Spa facilities, Body wrap, Body scrub, Body treatments, Facial treatments, Beauty Services, Sun loungers or beach chairs, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge, English, Spanish

Banyan Tree Mayakoba Hotel Terms and Conditions

Check-in From 15:00 to 00:00
Check-out From 00:30 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are allowed. Charges may be applicable.
Groups When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Banyan Tree Mayakoba accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Note that children over six years old will have to pay 50% of adult breakfast.

Guests can request an airport transfer for an additional cost. Please contact property directly for further details.

Please note that the credit card used during booking must be presented at the time of check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Banyan Tree Mayakoba in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

How do I get the best price guarantee for Banyan Tree Mayakoba Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Banyan Tree Mayakoba Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Banyan Tree Mayakoba Hotel?

WiFi is available in the rooms and is free of charge.

Is there free parking available at Banyan Tree Mayakoba Hotel?

Free private parking is possible on site (reservation is not needed).

Are pets allowed at Banyan Tree Mayakoba Hotel?

Pets are allowed. Charges may be applicable.

What is the check-in time at Banyan Tree Mayakoba Hotel?

From 15:00 to 00:00

What is the check-out time at Banyan Tree Mayakoba Hotel?

From 00:30 to 12:00

100% real reviews of Banyan Tree Mayakoba Hotel

If you have any questions regarding the facilities or services provided at Banyan Tree Mayakoba Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

10,0
Purpose of trip: Leisure trip
What was the highlight of Banyan Tree Mayakoba Hotel
This resort was way above our expectations! Would highly recommend it!
The breakfast buffet was excellent! The variety was amazing and the food was excellent at all of the restaurants. The villa was wonderful and loved the bikes for transportation along with the carts. The best part was the staff. Everyone we talked with were so friendly and caring.
We needed a 3 bedroom villa and there were none available at the beach. Would have liked to have been closer to the beach.
8,0
Purpose of trip: Leisure trip
What was the highlight of Banyan Tree Mayakoba Hotel
Gorgeous oceanfront villa and lush jungle setting but be prepared to overpay for average food
After reading several reviews, Mayakoba seemed like the right balance between luxury and a comfortable family friendly vacation. However, while we had originally booked a Bliss pool villa, several reviews said that these were a little dated and we didn’t like the idea of being so far from the beach and having to wait for golf carts to get around, especially because we have an eight month old baby I was able to get a last-minute upgrade at a decent price for one of the ocean front King suites which was worth every penny. These villas are right next to the beach, and a short walk from secondary reception and the sands restaurant and beach club, and the secondary pool which is mainly for families it would appear our room was incredible, the lush mangrove forest was incredible, and we even made use of the bicycles to get around a bit, and the sands beach club was impeccably designed and quite new looking, we had a lovely time spending days in a shaded cabana between the pool and the beach drinking coconuts and playing with our son. From day one we were introduced to 2 members of staff who would be our concierge who we could reach via text message and would arrange anything we needed, which I had never experienced at a hotel before and was really impressive.
As maybe become apparent from reading reviews about the property, the food is outrageously priced and just about average. I’m talking $75 for a fish entree with no sides, hundred dollar steaks, hundred dollar for the cheapest bottle of wine (most from 2022 or younger!) - and that’s before they ask you for American style 20% tips, where waiter doesn’t even walk you through the menu, give you recommendations and no sommeliers to be seen. The staff were super friendly, spoke great English, and were very accommodating with the baby, but it was mismatched to the price you were paying. La Fondita in Pueblito (15 min cycle and even longer by golf cart as you have to transfer) had a quiet little taqueria with decent food at a much more reasonable price. Our favorite meal was in a cheap tavern style taqueria in PDC El Fogón which was probably under $25 with tip. Other than the meals, there were a few other instances where we felt let down by the price we were paying versus what we got. It rained a bit our third night, and I woke up to loud dripping from a leak in the roof that I had landed on a computer and iPad, which were luckily not damaged. This was fixed really quickly, and we didn’t have to change rooms, however I felt this was an opportunity for a hotel manager to come and speak with us, but it was taken quite casually we felt. It must happen quite often. Basic timeliness - our food was delayed by almost 45 minutes our second night at Cello and it was so mediocre. We ended up having to eat it in a rush and leave. Another night our golf cart was delayed by 20 minutes and we had to cancel dinner and go to the closer restaurant instead - both dictated by our baby’s schedule. There are a lot of families, yet the elevated sense of the hotel is not brought down by this, which was nice. However, for a hotel catering to so many people with young children, we found it surprising no Restaurant offered all day dining, and dinner started at 5:30 pm.
10,0
Purpose of trip: Leisure trip
What was the highlight of Banyan Tree Mayakoba Hotel
Amazing resort
This amazing hotel is the picture perfect of Mayakoba! It's one of those hotel that you drive up to and say "Wow"! I'm so happy that l got to stay here!" Our villa 931 was with a direct view of the sea. The villa was large, nice and comfortable; we got a fantastic swim pool, private bed beach double shower, a good sized bathroom. The beach is not good, but I knew already. The food and the service room was amazing, the customer service was great and meticulous was very professional and always available to help us! A special mention goes to Miss Gaby and Regina! Butler specials! Thank you very much! This is a paradise place to stay and forget all your troubles.
Beach and sea
9,0
Purpose of trip: Leisure trip
What was the highlight of Banyan Tree Mayakoba Hotel
Wonderful experience, beautiful resort!
Gorgeous facility, nature calling from every corner, beautiful and spacious room, with a heated pool as part of the room. The staff was welcoming, friendly and attentive. The food in the Banyan Tree Mayakoba restaurants is terrific. Really good. You have privacy and close to the beach. Roaming around the resort, and close-by resorts with bicycles that were provided to us was a great way to both exercise and enjoy the resort.
Food in restaurants is very expensive. However, you can also explore other restaurants of nearby resorts with more decent prices. Some malfunctions in the room. However, staff is available to address.

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