➤ Banyan Tree Mayakoba | Quintana Roo

Experience world-class service at Banyan Tree Mayakoba
Located 10 km from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It offers 11 specialty restaurants serving international cuisine and 3 bars.

Each spacious villa at Banyan Tree Mayakoba in Riviera Maya has an expansive layout which includes a private sun terrace. All villas include a large bathroom, walk-in closet and iPod docking station. The living room has a 42-inch flat-screen TV and free WiFi.

Mayakoba Banyan Tree offers international cuisine, including Thai specialties at Saffron. Reflections Bar serves cocktails and snacks by the communal outdoor pool.

Banyan Tree Spa is a full-service spa, including massage and body treatments. Guests of Banyan Tree resort can work out in the gym or enjoy a mangrove boat tour departing from the lobby.

El Camaleón Golf Club, opposite the resort, provides lessons through the Jim McLean Golf School. Cancun International Airport is a 45-minute drive from the Banyan Tree Mayakoba resort.
Couples particularly like the location — they rated it 9.1 for a two-person trip.


Room choices in Banyan Tree Mayakoba Hotel

Banyan Tree Mayakoba Hotel Services

Pets Pets are allowed. Charges may be applicable.
Internet WiFi is available in the rooms and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet, Alarm clock
View View
Outdoors Outdoor furniture, Beachfront, Outdoor dining area, Sun terrace, Private beach area, BBQ facilities Additional charge, Terrace, Garden
Kitchen Coffee machine, Electric kettle
Room Amenities Clothes rack
Activities Bicycle rental, Archery Additional charge, Live sport events (broadcast), Cooking class Additional charge, Themed dinner nights Additional charge, Bike tours, Walking tours, Beach, Tennis equipment, Kids' club, Water sport facilities on site, Snorkelling, Cycling, Children's playground, Fishing Additional chargeOff-site, Golf course (within 3 km) Additional charge, Tennis court
Living Area Sofa, Seating Area, Desk
Media & Technology Flat-screen TV, Cable channels, Telephone, TV, Pay-per-view channels
Food & Drink Fruits Additional charge, Wine/champagne Additional charge, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker
Parking Free private parking is possible on site (reservation is not needed)., Valet parking
Reception services Private check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying, Business centre, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Pet bowls, Pet basket, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Private entrance, Car hire, Laptop safe, Chapel/shrine, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Accessibility Wheelchair accessible
2 swimming pools Open all year, All ages welcome, Infinity pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Open all year, All ages welcome, Infinity pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas
Wellness Personal trainer, Fitness classes, Yoga classes, Fitness, Foot massage, Neck massage, Back massage, Spa/wellness packages, Steam room, Spa facilities, Body wrap, Body scrub, Body treatments, Facial treatments, Beauty Services, Sun loungers or beach chairs, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish

Banyan Tree Mayakoba Hotel Terms and Conditions

Check-in From 15:00 to 00:00
Check-out From 00:30 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are allowed. Charges may be applicable.
Groups When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Banyan Tree Mayakoba accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Note that children over six years old will have to pay 50% of adult breakfast.

Guests can request an airport transfer for an additional cost. Please contact property directly for further details.

Please note that the credit card used during booking must be presented at the time of check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Banyan Tree Mayakoba in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

How do I get the best price guarantee for Banyan Tree Mayakoba Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Banyan Tree Mayakoba Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Banyan Tree Mayakoba Hotel?

WiFi is available in the rooms and is free of charge.

Is there free parking available at Banyan Tree Mayakoba Hotel?

Free private parking is possible on site (reservation is not needed)., Valet parking

What are the outdoor activities at Banyan Tree Mayakoba Hotel

Outdoor furniture, Beachfront, Outdoor dining area, Sun terrace, Private beach area, BBQ facilities Additional charge, Terrace, Garden

What languages are spoken at Banyan Tree Mayakoba Hotel?

English, Spanish

What are the general services offered at Banyan Tree Mayakoba Hotel?

Shuttle service Additional charge, Pet bowls, Pet basket, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Private entrance, Car hire, Laptop safe, Chapel/shrine, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at Banyan Tree Mayakoba Hotel?

Pets are allowed. Charges may be applicable.

What is the check-in time at Banyan Tree Mayakoba Hotel?

From 15:00 to 00:00

What is the check-out time at Banyan Tree Mayakoba Hotel?

From 00:30 to 12:00

100% real reviews of Banyan Tree Mayakoba Hotel

If you have any questions regarding the facilities or services provided at Banyan Tree Mayakoba Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Banyan Tree Mayakoba Hotel
Nice properties but needs some management improvements. Beech is a disappointment.
Great resort however we found that price for food was too expensive. Also, tipping in all the restaurants should not be imposed. Should not even be mentioned. Paying $1000 for the room (cheapest option) plus $4000 minimum for dinner should cover all the tipping. And asking for minimum 18%. You will never find it in Europe. Few things they will benefit from: no tipping, have list of activities in a room daily for any live music performance or yoga classes. They should have these options. However, we didn't know about it and never got to experience. Biggest dissapointment is quality of the beach. It doesnt show on any hotel photo that they build the barrier in the water and have huge weeds issue.
Beach, high tips that every person around us was expecting (should not be there at all). Concierge service is not good.
10,0
Purpose of trip: Leisure trip
What was the highlight of Banyan Tree Mayakoba Hotel
Brilliant
Just a lovely location with wonderful staff, beautiful room and good and varied food throughout. Could not have been made to feel more welcome - service is seamless and staff seem very happy there.
Having to leave
10,0
Purpose of trip: Leisure trip
What was the highlight of Banyan Tree Mayakoba Hotel
Excellent stay!
Excellent service. Beautiful room and surroundings.
The restaurant prices were high.
10,0
Purpose of trip: Leisure trip
What was the highlight of Banyan Tree Mayakoba Hotel
It was a relaxing good time
The beach and the pool the villa. Restaurants Facilities
Service operators


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